Support

Contact TrueAutoFax

We respond to support requests within one business day, and typically within a few hours during regular business hours.

Support Email

cnscalingservices@gmail.com

Please include your VIN, the email used at checkout, and the transaction date so we can locate your order quickly.

Order Issues

Did not receive your report, having trouble accessing your download link, or need a duplicate copy of your receipt.

Refund Review

Verified complete non-delivery requests. Please include your VIN, purchase email, and transaction date.

General Support

Questions about how reports work, what data sources we use, or anything else we can help with.

Business Information

TrueAutoFax

TrueAutoFax is an independently owned and operated vehicle history information service.

Legal notices may be sent to cnscalingservices@gmail.com.

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Vehicle history reports by VIN. Digital reports delivered online.

TrueAutoFax is an independently owned and operated vehicle history information service.

TrueAutoFax sources vehicle data from authorized NMVTIS providers and other third-party data sources. Not all events or records may be reported for every vehicle.

TrueAutoFax is an independent vehicle history information service and is not affiliated with, endorsed by, or sponsored by CARFAX, AutoCheck, any vehicle manufacturer, or any state motor vehicle agency unless explicitly stated otherwise. Report data availability may vary by vehicle, source, state, and reporting history. Information provided is based on available records and should not be considered a guarantee of vehicle condition.

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