We respond to support requests within one business day, and typically within a few hours during regular business hours.
Support Email
cnscalingservices@gmail.comPlease include your VIN, the email used at checkout, and the transaction date so we can locate your order quickly.
Did not receive your report, having trouble accessing your download link, or need a duplicate copy of your receipt.
Verified complete non-delivery requests. Please include your VIN, purchase email, and transaction date.
Questions about how reports work, what data sources we use, or anything else we can help with.
Business Information
TrueAutoFax
TrueAutoFax is an independently owned and operated vehicle history information service.
Legal notices may be sent to cnscalingservices@gmail.com.